In Toronto the two biggest Highspeed Internet providers are Bell Sympatico and Rogers Cable. Their are other but they are resellers of these two. I realy dislike Sympatico. One of my biggest complaints is their Technical Support. The last time I called Technical Support I had major issues with them. What is worse is that you get transfered to India with someone who can not speak English and can not listen.
To compound that, a good friend of mine called Sympatico and they told him the settings in the router he had changed. They said he should be able to connect the modem directly to the pc - guess what? It does not work. Two days later they tell my friend they have major problems in this area and it could be days. Why could they not tell him this before? This I do not get.